
What’s the Actual Frequency (and Cadence) Kenneth?
Whenever I’m working on frequency for client email campaigns, this R.E.M. song always runs through my mind… As marketers, we

An Interview with Jeanne, Part 2 of 2
Message mapping, AI, holiday email ‘secret sauce,’ KPIs, 2024 email marketing trends… and more. Here’s the second part of an

An Interview with Jeanne, Part 1 of 2
My background, social media vs. email, A/B split testing, wireframe layouts, optimization tips…. and more. Late last year a vendor

Testing Personalization, Take 5 (A Case Study)
Conventional wisdom is that personalizing an email message will boost your bottom-line performance by boosting relevance. So it might seem

6 More Tips to Increase Your B2B Webinar Registrations (Case Study, Part 2 of 2)
Last week I published part 1 of this post, covering the call-to-action button on the website, as well as detail

6 Tips to Increase Your B2B Webinar Registrations (Case Study, Part 1 of 2)
I speak with a lot of organizations that are looking for email marketing help, which is great – many of

Testing Personalization, Take 4 (A Case Study)
“Personalization always boosts performance.” — Conventional Wisdom This is the fourth blog post in my series on personalization, documenting the

Why Open Rate isn’t a Good Key Performance Indicator for Subject Line Tests
“We’re testing a subject line, so we’ll use open rate as our KPI, since the subject line impacts the open
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