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Crowd-sourcing creative reviews. The act of getting so much input from so many different people on each round of review

Ten Tips for Giving More Effective Creative Feedback
A concept’s creative implementation can make or break your email results. The more clearly you communicate your thoughts to your

Job Posting: Experienced Digital Marketer Who’ll Thrive in a Start-Up Environment
A former client of mine, who is awesome to work with, has moved to a start-up and is looking to

From my Inbox: Oops Marriott! I’m Already Here!
I love that more and more companies are leveraging email automation — setting up email campaigns, triggered by an action

Case Study: How the Wrong KPI Can Make Your Testing Useless…
I am a big fan of performance testing – in fact, I have a successful consulting business built on helping

Email Marketing Specialist Needed to Do… Well, Absolutely Everything…
I get a lot of email messages from recruiters who find my profile on LinkedIn. I’m not looking for a

95% Boost in Conversions from a Small, Simple Change
Note: Oops! We got updated conversion information, this campaign had a longer tail than we anticipated, so I’ve updated this

5 keys to success with triggered email campaigns
Triggered email messages – those which are sent in direct response to an action taken by the recipient – are hot.
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