
From My Inbox: Loyalty Program Fail, Simple Fix
The subject line said “Getting close. You almost have enough points to redeem for a reward.” – truncated to “Getting

The subject line said “Getting close. You almost have enough points to redeem for a reward.” – truncated to “Getting

Emily Ryan, who I follow (you should too!), posted the following on LinkedIn earlier this month after Florida endured a

When I start a project for a client, I create a brief that includes Features, Benefits, and Advantages (FBAs) as

As programming chair for Email Innovations World since 2020, I’ve reviewed a lot of proposals to speak. And as someone who’s been speaking

This is a cautionary tale from my inbox. I’m a fan of AI, I use AI, I even train others

When I read Tony Wagner’s latest blog post for Only Influencers (OI), ‘Email Quality Score: Your Secret Weapon for Post-MPP

Apple recently announced changes coming in iOS 18 – many of them to the Apple Mail app. Should email marketers

It was such a pleasure to present ’35 Great AI Ideas in 35 Minutes’ with Tamara Gielen, Be Relevant, at Email
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