improve your marketing foundations,
improve your marketing performance
[Training Workshop]

Jeanne Jennings  |  202.365.0423  |  Hello@EmailOpShop.com

Truly effective marketing – via email and other channels – requires a strong foundation.

Join us for this workshop and you’ll learn how to develop and leverage the building blocks of great marketing programs and campaigns, including:

  • Customer Personas: taking your target audiences to a granular level and fleshing out what they think, feel, see and are doing, as well as their goals, to help you put yourself in their shoes.
  • Prospect Journeys: thinking through the path that prospects take to becoming customers; the more you understand touchpoints and influences along the way, the better you will be able to develop a marketing program to lead them through the trail, and perhaps even get them to the end goal sooner.
  • Feature|Benefit|Advantage Analysis: one of the most effective and underutilized tools for developing key talking points that will be used as the basis for all your marketing communications.
  • Message Maps: learning how to define and prioritize the key messages for any marketing campaign – and how to spread them out, within a single effort or over a series of efforts that make up a single campaign.
  • Scientific Method: this is important for understanding how to develop and test hypotheses to be continually boosting performance – it also involves estimating the sample sizes needed and determining statistic significance of your results.
  • Quantitative Analysis: effective marketing is about more, much more, than pretty creative. Learn how to love your spreadsheets and use the numbers to drive your testing and qualitative aspects of your campaigns.
  • And more

As an attendee, you will participate in interactive exercises that allow you to begin developing these foundations for your own organization. We hope you are able to join us!

Please note: this is not a basic course. It’s for experienced marketers who want to take their marketing to the next level.

Upcoming Date, Time, and Location:
Two 3-hour sessions | 6-hours total
12:00 Noon to 3:00 PM ET each day
Monday and Tuesday, March 10 and 11, 2025 | Online

Super Early Bird Early Bird Last Minute
$425

Ends February 10, 2025
$550

Ends February 24, 2025
$675

Ends March 7, 2025

Workshop Full

Upcoming Date, Time, and Location:
Two 3-hour sessions | 6-hours total
12:00 Noon to 3:00 PM ET each day
Monday and Tuesday, June 9 and 10, 2025 | Online

Super Early Bird Early Bird Last Minute
$425

Ends May 12, 2025
$550

Ends May 26, 2025
$675

Ends June 6, 2025

Jeanne’s Workshops are Hands-on, Interactive, and Fun!

Digital marketing is fun — and so is this workshop!

Jeanne’s years of experience as a professor and trainer have honed her workshop skills. Each section of the workshop is broken into three parts:

  • Lecture: Jeanne uses case studies, real-world examples, interactive discussions, personal experiences, and layman’s terms to present and explain the concepts you need for success.
  • Exercise: You’ll apply what you’ve learned right away, working individually, in a small group, or as a class
  • Readout: Once complete, you’ll share your work with Jeanne and the class, and get feedback.


At least 60% of your time will be spent on exercises and readouts; no more than 40% will be spent listening to Jeanne lecture. Have a question? Just ask. Jeanne is happy to address it in the moment. 

Your Instructor

In her 30+ years in the digital marketing space, Jeanne Jennings has helped start-ups, enterprise-sized organizations, and every size company in between make their digital marketing more effective and more profitable. Whether you have a marketing program in place or are looking to build one, Jeanne can help you to goal-beating results without busting your budget. 

Jeanne started her career with CompuServe, and then left for the publishing industry, where she was on the forefront of the move to digital. She also spent some time in the dot com world before the bubble burst. 

In 2021 she founded Email Optimization Shop, a boutique digital marketing consultancy. She has helped a wide variety of clients, including AARP, Capital One, Hasbro, Network Solutions, Scholastic, U.S. General Services Administration, Verizon, Vocus (now Cision), World Bank, and others boost the bottom-line performance of their digital marketing. 

In addition to consulting, Jeanne is a sought-after trainer, speaker, and author on digital marketing topics. She is a regular contributor to MarTech.org and the Only Influencers blog, as well as the Email Optimization Shop blog, and also guest authors columns for other publications. She holds private and public workshops, as well as speaking at conferences in the United States and abroad. 

She earned her MBA with a concentration in marketing from Georgetown University’s McDonough School of Business. She is now an adjunct professor teaching digital marketing in the Master’s of Integrated Marketing Communications Program at Georgetown University’s School of Continuing Studies.  

Jeanne is also general manager of Only Influencers, the original community of email industry professionals, and programming chair of their annual conference, Email Innovations World, taking place June 2-5, 2025 in Phoenix, Arizona. 

When she’s not working, Jeanne is an avid hockey fan (Let’s Go Caps)!

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LOOKING FOR HELP WITH YOUR ORGANIZATION’S EMAIL MARKETING?

Jeanne would love to
speak with you

202.365.0423

Hello@
EmailOpShop.com

JEANNE IS A PROLIFIC WRITER

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Jeanne is Actively Involved with Industry Organizations